Shipping and Delivery
Do you offer free shipping?
Yes! We offer free shipping on all orders , regardless of price.
Do some products have shorter delivery times?
Yes! Jewelry has a delivery time of 1–3 days .
Some beauty and fragrance products also have short delivery times. These are clearly marked on the website .
What delivery methods do you use?
Domestically we ship with Posten or PostNord .
For international orders we use Bring or UPS .
How long is the delivery time?
Our general delivery time is 2–4 weeks , depending on product and stock status.
Can the delivery time be longer?
During peak season, delivery times may sometimes be slightly longer than normal. We will always inform you of any delays.
Jewelry and Quality
What is your jewelry made of?
Our jewelry is made of sterling silver (925) , which is a high-quality and durable material.
Is the jewelry nickel-free?
Yes! All our jewelry is nickel-free , and therefore safe for sensitive skin.
What kind of gold do you use in your gold jewelry?
Our gold jewelry has 14K gold plating, which provides a beautiful and durable finish.
Is the jewelry hypoallergenic?
Yes, since they are made of sterling silver and are nickel-free, they are hypoallergenic and suitable for sensitive skin.
Is the jewelry handmade?
Yes! All of our jewelry is handmade , which makes each piece unique and adds extra care and quality to each design.
Other Questions
Are their products genuine?
Yes, all the products we sell are original and quality assured.
Where can I find my order confirmation?
The order confirmation will be sent to the email address you provided when purchasing. Please also check your spam folder if you cannot find it.
Are their beauty and fragrance products genuine brands?
Yes, all our products are authentic from official suppliers.
What do I do if I receive a wrong item or a damaged product?
Please contact us as soon as possible with a picture and order number, and we will resolve it quickly through a complaint.
How do I contact you?
You can reach us via email or the contact form on the website. We usually respond within 24-48 hours.
kundeservice@emiranoor.no